Departments

This guide helps residents, property owners, families, veterans, businesses, and visitors find the right department in Polk County for common county services. The directory below organizes department contacts in one place, making it easier to reach offices for public health, property records, road services, law enforcement, community programs, tax questions, veteran support, purchasing, planning, and general county information.

Polk County Department Directory

Department Services Phone Number
Aging & Disability Resource Center Aging support, disability resource guidance, talk or text assistance 515-286-3573
Behavioral Health & Disability Services Behavioral health services, disability services, program information 515-286-3570
Board of Supervisors County governance, public meetings, policy and administrative matters (515) 286-3120
Community Services Community assistance, local support programs, resident service referrals (515) 286-5261
Community, Family & Youth Services Family support, youth services, community programs (515) 286-3434
Conservation Parks, trails, conservation areas, outdoor recreation programs (515) 323-5300
County Assessor Property assessment, valuation questions, assessment records (515) 286-3014
County Attorney Legal services for county matters, prosecution-related office support (515) 286-3737
County Auditor Elections, county records, financial and administrative services (515) 286-3080
County Recorder ATV/Boats/Snowmobiles Registration services for ATVs, boats, and snowmobiles 515-286-3160
County Recorder Passports Passport application services and related recording office assistance 515-286-3160
County Recorder Real Estate Real estate recording, property documents, land records 515-286-3160
County Recorder Vital Records Birth, death, marriage, and other vital record services 515-286-3781
County Sheriff Administration Sheriff’s office administration and general law enforcement office support (515) 286-3814
County Sheriff Civil Civil process, sheriff’s civil services, legal document service (515) 286-3800
County Sheriff Jail Jail information, custody-related questions, detention services (515) 323-5400
County Sheriff Law Enforcement Law enforcement services, patrol support, public safety contact (515) 286-3306
Emergency Management Emergency planning, preparedness, disaster coordination (515) 286-2107
Engineer/Secondary Roads County road services, road maintenance, engineering support (515) 286-3705
Environmental Health Environmental health programs, inspections, public health safety concerns (515) 286-3705
General Services County Information General county information and routing to the correct office 515-286-3000
Health Department Main Line Public health programs, health department information, service routing 515-286-3798
Planning and Zoning Planning, zoning questions, land use guidance, development review (515) 286-2290
Public Health Public health services, health programs, community wellness support (515) 286-3767
Public Works Public infrastructure, roads, drainage, county works services (515) 286-3705
Treasurer Property Tax Property tax payments, tax billing, real estate tax questions 515-286-3060
Treasurer Vehicle Vehicle registration, vehicle title services, treasurer vehicle transactions 515-286-3030
Veteran Affairs Veteran benefits, local veteran assistance, service referrals (515) 286-3670

Finding the Right Polk County Office

Residents often need a county department when handling property, public records, taxes, health services, road concerns, family support, or public safety matters. For property-related questions, the County Assessor, County Auditor, County Recorder Real Estate, and Treasurer Property Tax offices are common starting points. These offices help with assessment information, records, real estate documents, and tax payment questions.

For personal records, the County Recorder Vital Records office handles vital record services, while the passport and registration divisions support specific document and registration needs. Public safety contacts include the Sheriff’s administrative, civil, jail, communications, and law enforcement divisions, along with Emergency Management and the Medical Examiner contacts.

Residents looking for community support may need Behavioral Health & Disability Services, the Aging & Disability Resource Center, Community Services, Community, Family & Youth Services, Public Health, Environmental Health, or Veteran Affairs. For county operations, General Services, Human Resources, IT, Procurement and Purchasing, GIS, Planning and Zoning, Public Works, Engineer/Secondary Roads, and Conservation each support a specific part of county service delivery.